Transforming transit communication

In the world of urban development, effective communication is critical, especially for high-impact projects like Bus Rapid Transit (BRT). Beyond merely informing, it’s essential to engage, secure approvals, build consens…

Build Community and Connection with Effective Content

Imagine strolling down Atlanta’s vibrant Beltline, the energy of the city pulsing through you. Or perhaps you’re captivated by the bustling streetscapes of Durham, their rhythm captured in a single frame. Photographer Ch…

Use Our Persona Template to Help You Tailor Content

In today’s digital landscape, the success of content strategies for website redesign projects hinges on one crucial factor: user-centered design. At Content Matters, we’ve witnessed firsthand the transformative impact of…

Why plain language matters

We all know the feeling, reading a document filled with jargon and technical terms that leave us scratching our heads. It’s frustrating, confusing, and frankly, unnecessary.

We need content. Where do we start?

Let’s talk about competitive website assessments. They’re not just about spying on the competition (although a little intel can be a good thing!). It’s more like getting a snapshot of the current landscape in your indust…

5 Key Elements Every Content Strategy Should Include

A well-executed content strategy is essential for any organization looking to effectively communicate with its audience and achieve its goals. Whether you’re a business, nonprofit, or public sector organization, there ar…

Your intro to plain language.

Plain language is a way of writing and speaking that uses simple, clear, and easy-to-understand words and phrases. It is about taking the time to understand your audience and communicate with them in a way that is most e…