Case Study: Driving public trust for rapid bus transit

Case Study: Driving public trust for rapid bus transit

Elevating your communication strategy for BRT success

For a high-stakes project like Bus Rapid Transit, you need communication that does more than inform—it must secure approvals, build consensus, and drive public adoption.

With Content Matters as your strategic partner, you can trust that your project’s communication will move beyond simple notification, becoming a powerful tool for achieving municipal goals and ensuring the long-term success of Bus Rapid Transit in your community.

“Content Matters has been a star for the City of Durham by helping educate our staff on the value of being clear and using words everyone can relate to!”  Beverly B. Thompson, City of Durham

Our Three-Pillar Approach 

Our methodology centers on a threepillar approach: establishing a premium route naming & identity, ensuring consistent sub-branding, and executing a targeted, phase-based communication strategy.

Next Steps

Let’s schedule a conversation to discuss your specific needs and tailor a BRT communication strategy for your community. Contact us to arrange a meeting.

stacey@your-content-matters.com